Helping an E-commerce Brand Scale

From 2 Orders a Day to Around 50 Orders a Day

The Challenge

When this client first partnered with Duncan Fulfilment, they were averaging around 2 orders per day and managing fulfilment in-house. As the business grew, packing orders was taking valuable time away from marketing, product development, and growing the brand.

Our Solution

Duncan Fulfilment took over the entire fulfilment operation, including inventory management, order processing, pick and pack, and daily dispatch. This gave the client confidence that every order would be handled accurately and on time, allowing them to focus entirely on expanding their business.

25x
Increase in daily orders
50
Average daily orders after partnering
100%
Fulfilment managed by Duncan Fulfilment

The Results

By removing the burden of fulfilment, the client was able to dedicate their time to growing the business rather than managing logistics.

Since partnering with Duncan Fulfilment, the client has:

  • Increased from around 2 orders per day to approximately 50 orders per day
  • Been able to focus on marketing and business growth instead of packing orders
  • Benefited from reliable, accurate fulfilment with fast dispatch
  • Had a scalable fulfilment solution capable of supporting continued growth

More Case Studies

Shipping Across Europe

We ship to destinations across Europe, covering over 50 countries and territories, to help your brand grow throughout the region.

Years in Business
0 +
European Countries Served
0
UK
Spain
Italy
Germany
Sweden
Order Accuracy
90 .8%
Simple Fulfilment Steps
0

Frequently Asked Questions

Here are some answers to some of the most common questions we get asked.

Yes, we ship to all 50 countries in Europe. Prices differ for each country, so please feel free to ask and we will tell you the price for each country.

We will use whatever packaging you require, whether that be boxes or mailers, custom packaging, custom tape, custom box inserts — we will use whatever you need.

No, there is no minimum shipping amount. We help all businesses, no matter what size and what need you require.

Yes, we process all returns. We will check the item when it is returned then we will ask you what you would like doing next, whether that be restocking the item or disposing of it as it is not able for resale. All returns have a standard fee of £1.50.

No, not at all. We will have a chat with you about your products and what services you require. You then send your products into us. We store them properly, set you up on our up-to-date software where you can track all your products — and that’s it. We will handle the rest.

Reliable UK Ecommerce Fulfilment
for Growing Brands